INSIGHTS: First Person HEAR/SAY Key quotes on hot topics By Staff Monday, June 17, 2013 12:00 AM “Innovation is an evolutionary process, so it’s not necessary to be radical all the time.” – Marc Jacobs, fashion designer “Dreamers are mocked as impractical. The truth is they are the most practical, as their innovations lead to progress and a better way of life for all of us.” – Robin S. Sharma, author and speaker “The things we fear most in organizations—fluctuations, disturbances, imbalances—are the primary sources of creativity.” – Margaret J. Wheatley, writer and management consultant “Get in a bit over your head. That’s how you grow and learn and stretch yourself.” – Marissa Mayer, Yahoo CEO “It’s easy to come up with new ideas; the hard part is letting go of what worked for you two years ago, but will soon be out of date.” – Roger von Oech, toy-maker and speaker “It’s a lot more profitable in the long term to minimize employee turnover and maximize employee productivity, commitment and loyalty.” – Craig Jelinek, Costco CEO